Privacy Policy

1. Information We Collect

We may collect contact details (name, email, telephone number, shipping & billing address), order and transaction information, payment information (processed through our payment providers), account information, device and usage information, communications, and marketing preferences.

2. How We Collect Information

We may collect personal information directly from you when you place an order, create an account, contact us, subscribe to communications, or interact with Hakim’s Green Life. We may also automatically collect technical and usage information through cookies and similar technologies.

3. How We Use Your Information

We use your information to process and fulfill orders, process payments and refunds, provide customer support, send service-related communications, manage customer accounts, operate and secure our website, prevent fraud, comply with laws, and send marketing communications where we have a lawful basis.

4. Legal Bases for Processing

Where laws such as the GDPR apply, we process personal information only where a lawful basis exists, which may include performance of a contract, legal obligations, legitimate interests, and consent. The appropriate legal basis depends on the particular processing activity and applicable law.

5. Marketing Communications

We may send promotional communications where permitted by law. You can unsubscribe from marketing emails at any time by using the unsubscribe option or contacting us at info@hakimherbal.com.

6. How We Share Information

We do not sell your personal information. We may share information with payment providers (including PayPal), shipping providers, website & hosting providers, analytics providers, professional advisers, and authorities where required. PayPal’s privacy statement applies to its independent processing.

7. International Data Transfers

Because Hakim’s Green Life serves customers worldwide, personal information may be processed or stored outside your country of residence. Where applicable law requires safeguards for international transfers, we will use appropriate safeguards.

8. Cookies and Similar Technologies

We may use essential, preference, analytics, and marketing cookies. Where applicable law requires consent for non-essential cookies, we will request consent before using them. You can manage cookie choices through our cookie-consent tools and browser settings.

9. Data Security

We use reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain records, comply with legal obligations, and resolve disputes.

11. Your Privacy Rights

Depending on your location, you may have rights to access, correction, deletion, restriction or objection, data portability, withdrawal of consent, marketing opt-out, and to lodge a complaint with a data-protection authority.

12. How to Exercise Your Rights

Contact us at Hakim’s Green Life — Email: info@hakimherbal.com. Please provide enough information for us to verify your request.

13. Children’s Privacy

Our website and products are not intended to be directed specifically to children. We do not knowingly collect personal information from children in circumstances where applicable law requires parental or guardian consent.

14. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact: Hakim’s Green Life — Email: info@hakimherbal.com.